The 3 most surprising benefits of VoIP

VoIP is a great solution for most businesses and trumps the traditional landline service in a variety of ways. But it goes above and beyond a few extra features and a lot less copper.

In fact, the benefits of VoIP are much more surprising than that, and here’s why.


Landlines are dying. This isn’t an assumption or an educated guess on what the future holds. It’s cold, hard fact.

The FCC has a phase-out plan — a transition the FCC is referring to as TDM-to-IP. In other words, copper-supported landlines are going to be replaced with an IP-based communication platform.

While this transition won’t happen tomorrow or even next year, it will happen eventually. The sooner you get going on this transition, the better off your business will be. If you wait until the last minute, you’ll be forced to cut corners, rush the process, and settle for whatever solution or service you can get your hands on.

So while this isn’t a benefit of using the actual solution … it is a benefit of having the solution now, as opposed to later. Start the transition to VoIP early and do it on your own terms.

Saving Money

If you want to reduce costs and save money, VoIP is usually a pretty good way to accomplish that.

Now, this isn’t because VoIP comes at a lower monthly rate than a traditional landline service (although it sometimes does).

Instead, it has a lot to do with how installations are handled, how additional features are managed, how long distance calls are routed … basically, how the platform, in general, is constructed.

Since VoIP relies on an internet connection to operate, extensive cabling and wiring is not needed. This means installations can be completed with ease and new lines can be added with relatively little hassle. In some cases, you can use a web portal to add new lines and new phones can be set up by someone with little-to-no technical experience.

All in all, this equates to fewer maintenance (and time) expenses.

On top of this, long distance calling and features are also considered less expensive. This is because most features are automatic with VoIP — they’re simply part of the package, and you don’t have to pay anything extra for them.

In fact, for long distance calling, calls are routed via your internet connection — not over copper wiring or a cell phone frequency. You can speak to someone using your laptop and even have a US-based area code when you’re in another country.

Achieving Mobility

With VoIP, mobility is only natural. It’s not that VoIP provides the benefit of mobility; it’s that VoIP IS a mobile platform.

The biggest reason this is true is because your line is never tethered to one device. It can go wherever you go, with whatever device you have. As long as there’s an internet connection present, your options are basically limitless. In this case, a line is a line — it’s not a phone sitting on your desk.

It’s also mobile because it can jump from device to device — not just from place to place. Maybe in this instance, it’s better to say that VoIP is flexible. You aren’t limited to that desktop phone. You can use your laptop or your cell phone, and you can even read voicemails from your inbox if you want to.   


These are just a few of the ways VoIP can benefit your business; however, VoIP isn’t the only way you can improve how your workplace communicates. Take a look at these 4 simple suggestions to learn more about improving communication.