Managed IT Services For Southeast Michigan Businesses:
Is Your Current IT Services Company Cutting Corners, Overcharging You, And NOT Protecting And Securing Your Computer Network As Well As They Should?
Give us a call and let us show you what fast, friendly and highly-responsive outsourced managed IT services should be for your small to medium business: 248-557-4600
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The Southeast Michigan Business Owner's Guide to IT Support Services and Fees
Our Services
7 Big Reasons to Choose
Cygnus Systems to Support
Your Computer Network
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See What Other Business Owners Are Saying About Us…
Cygnus has taken the stress out of our IT issues.
Cygnus has taken the stress out of our IT issues and concerns, along with providing a high level of Cyber Attacks protection. I appreciate the professional way that tickets are handled and the communication I receive.
When we incurred a Cyber-attack, our insurance company brought in Cygnus. They worked 16 hours/day with a team of 5-7 people to resolve the issue. All our data was restored, and our equipment was back online without losing any data. We never paid any ransom money. I wish more companies had Cyber-attack insurance and worked with top notch IT providers like Cygnus, so ransom money is never paid out. If our Cyber insurance company selected Cygnus to represent them there is a reason. “They are top notch professionals that know how to deal with attacks and perform at a reasonable cost”. I was so impressed, I hired Cygnus after the attack was resolved.
Jerry Liddell
GM & Owner’s Representative Set Duct Manufacturing
I have a sense of relief that solutions are one call away.
I take comfort in knowing that we have a reliable and competent group of IT professionals backing our brand with security and efficiency in the processing of our clients’ needs.
We used to handle IT in house. I now have a sense of relief that solutions are one call away vs the stress of knowing that we had to drop everything to solve IT problems. Cygnus is very polite and personable. They offer proactive solutions oriented with little downtime for network users. Everyone fits in as if they are part of the EIS team.
For those looking for an IT support partner, I assure them that Cygnus backs up their service claims with action and reliability.
Brad Eaton
President Eaton Insurance Services
Cygnus Takes the Extra Step to Stay Ahead of the Pack.
Aside from taking care of our regular IT needs, which most companies can obviously do, Cygnus is proactive about many IT related issues, such as cybersecurity, user maintenance, etc.. I think anyone can do the basics, but they take the extra step to stay ahead of the pack.
In addition to being proactive and staying ahead of potential issues, Cygnus solves issues quickly, whether it’s remotely or if they need to send a tech to assist on-site. The team is very knowledgeable and are great at presenting solutions in a timely manner. It’s like having my own in-house IT team!
To me, the choice is clear. I’ve interviewed many firms and I have counterparts that work with other firms, and I always hear complaints from them, whether it’s speed, customer service or their technical ability. We’ve never had any issues with Cygnus and if I was to recommend any company it would be them. The personal touch and access to leadership is very important and they are a phone call away, but I hardly ever talk to them because it doesn’t escalate to that.
Greg Khachatrian
Senior Partner Solyco Capital
About Cygnus Systems
Started in 1989, Cygnus Systems is a complete technology solution provider. We are 100% committed to making sure business owners have the most reliable and professional IT service in Southeast Michigan. Our team of talented IT professionals can solve your IT nightmares once and for all.
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The Southeast Michigan Business Owner's Guide to IT Support Services and Fees
