Cygnus has taken the stress out of our IT issues.

Cygnus has taken the stress out of our IT issues and concerns, along with providing a high level of Cyber Attacks protection. I appreciate the professional way that tickets are handled and the communication I receive.

When we incurred a Cyber-attack, our insurance company brought in Cygnus. They worked 16 hours/day with a team of 5-7 people to resolve the issue. All our data was restored, and our equipment was back online without losing any data.  We never paid any ransom money.  I wish more companies had Cyber-attack insurance and worked with top notch IT providers like Cygnus, so ransom money is never paid out. If our Cyber insurance company selected Cygnus to represent them there is a reason.  “They are top notch professionals that know how to deal with attacks and perform at a reasonable cost”. I was so impressed, I hired Cygnus after the attack was resolved.

Jerry Liddell
GM & Owner’s Representative
Set Duct Manufacturing